Privacy Policy and Terms & Conditions for SMS Communications
Effective Date: 12/01/24
Tusk Enterprises, LLC dba Rhino Medical Services (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy and Terms & Conditions document outlines how we collect, use, and protect your information, as well as the terms governing SMS communications. By using our services, you agree to these terms.
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Privacy Policy
Types of Information Collected
We may collect the following types of personal information:
• Name
• Phone number
• Email address
• Any additional information provided voluntarily through SMS or other communication channels
Method of Information Collection
We collect personal information directly from you when you:
• Opt-in to SMS communications
• Provide information during registration, surveys, or other forms
• Interact with our website, mobile applications, or communication platforms
Purpose of Data Collection
We collect and use your information to:
• Provide you with service progress and updates
• Communicate appointment reminders, and other relevant notifications
• Improve our services and communication methods
Data Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include:
• Encryption of sensitive data
• Secure storage systems
• Regular audits of our data handling procedures
Data Sharing
SMS opt-in or phone numbers for the purpose of SMS are not being shared. We do not sell, rent, or share your personal information with third parties for marketing purposes. Personal information collected for SMS communications is strictly used to fulfill the purposes outlined above. In limited cases, your information may be shared with trusted service providers who assist in delivering services and are contractually obligated to safeguard your data.
User Rights
You have the right to:
• Access, correct, or delete your personal information
• Opt-out of SMS communications at any time by texting “STOP”
• Request more information by texting “HELP” or contacting us at (866) 267-4466.
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Terms & Conditions for SMS Communications
Consent for SMS Communication
By opting in to receive SMS communications, you consent to receive text messages from Rhino Medical Services. We collect and use your phone number solely for the purposes outlined in our Privacy Policy.
Types of SMS Communications
If you consent to receive text messages, you may receive communications related to:
• Appointment confirmations and reminders
• Health service updates
• Educational resources and health tips
Standard Messaging Disclosure
• Message and Data Rates: Message and data rates may apply. Rates depend on your mobile carrier; for more information about applicable rates, please contact your carrier.
• Frequency of Messages: The frequency of messages will vary based on your interaction and service needs. Typically, you may receive 8 messages per week.
Opt-Out and Help Information
• You can opt-out of receiving SMS communications at any time by texting “STOP” to (817) 704-0656. No further messages will be sent unless you re-opt-in.
• For assistance, text “HELP” to (817) 704-0656 or visit our website at www.rhinomedical.com.
Links to Additional Information
For more details about how we handle your information, please review our Privacy Policy
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Changes to This Policy and Terms
We may update this document from time to time. Any changes will be posted on our website and become effective upon posting. Continued use of our services constitutes acceptance of the updated terms.
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Contact Information
If you have questions or concerns about this Privacy Policy and Terms & Conditions, please contact us:
• Phone: (866) 267-4466
• Email:
[email protected]
• Address: 2000 E Lamar Blvd #250
Arlington, TX 76006
By engaging with our SMS communication services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms & Conditions.
